Some people say beauty is in the eye of the beholder. We believe the same to be true about art. What is an ‘art’? What is it that makes something an ‘art’? The skill or feature required to fulfill the definition of said ‘art’ is within the beholder. For example, the ‘art’ of marriage would take communication skills while the ‘art’ of teaching would require patience. In this instance, we are touching base on the 3 P’s - the most critical components in the art of customer servi